Privacy Policy

Please read this Privacy Policy carefully. This policy outlines how mmjewellerys.com (“we”, “us”, or “our”) collects, uses, and protects your personal information in compliance with Indian data protection norms and RBI guidelines.

 

1. Personal Information We Collect

When you visit or interact with our website, we collect two main types of information:

A. Device Information

Automatically collected when you browse our website:

  • Web browser type

  • IP address

  • Time zone

  • Installed cookies

  • Web pages viewed

  • Referring website or search terms

  • Interaction with the site

Technologies Used:

  • Cookies – Store anonymous identifiers for session tracking and personalization.

  • Log Files – Track IP address, browser type, ISP, and timestamps.

  • Web Beacons/Tags/Pixels – Monitor site usage and marketing performance.

B. Order Information

Collected during a purchase:

  • Full name

  • Billing and shipping address

  • Payment details (credit/debit card info, UPI, etc.)

  • Email address

  • Phone number

These are collectively referred to as “Personal Information”.


2. How We Use Your Personal Information

We use your data for legitimate business purposes:

  • To fulfill orders (payment processing, shipping, invoicing)

  • To communicate with you regarding your order or queries

  • To detect fraud and ensure secure transactions (as per RBI risk-based transaction monitoring guidelines)

  • To personalize your experience and improve our website

  • To send marketing and promotional materials (only with your consent)


3. Protecting Your Personal Information

We implement a variety of security measures to maintain the safety of your personal data:

  • SSL encryption for secure data transmission

  • PCI-DSS compliant payment processing partners

  • Secure storage of sensitive data (when applicable)

  • Access control and audit trails to restrict unauthorized data usage

  • Regular security reviews and updates to protect from cyber threats

In compliance with RBI’s Digital Payment Security Controls, we ensure robust fraud detection mechanisms, encrypted transactions, and strong authentication processes.


4. Sharing Your Personal Information

We do not sell or rent your information. We may share data only with:

  • Payment gateways and banks (for transaction processing)

  • Shipping and logistics partners

  • Analytics or marketing platforms (to improve user experience)

  • Law enforcement or regulatory authorities (if legally required)

All third-party service providers are contractually obligated to maintain data confidentiality and follow security protocols.


5. Your Rights and Controls

Under Indian laws and RBI recommendations, you have the right to:

  • Access or correct your data

  • Request deletion of your personal data (unless required for legal compliance)

  • Withdraw consent for marketing communications

  • Lodge complaints regarding misuse or data breach

To exercise any of these rights, email us at mamajisajewellery@gmail.com.


6. Changes to This Policy

We may update this Privacy Policy to reflect:

  • Changes in our data handling practices

  • Legal or regulatory requirements

  • New features or services

Any updates will be posted here with a revised effective date.


7. Contact Us

For questions, concerns, or complaints about our privacy practices, contact:

📧 mamajisajewellery@gmail.com
📍  2nd Floor, (Opp. Kakada Sweets) Mayur Plaza, Sowarpet,160, Mint Street,Chennai,600 001

 

 

This policy ensures that mmjewellerys.com adheres to best practices in e-commerce data handling while aligning with Reserve Bank of India (RBI) digital transaction and data security frameworks.